Lecture on emotions – ‘Stop thinking, Start feeling’
Richard’s opening talk on day two was designed to follow url Inspire and Inform but, most of all, to get everyone out of their heads and more aware of their Feelings!
Engagement isn’t just about the number of emails, events, newsletters or websites we produce, it’s about how we make people feel through these separate and collective moments of contact that really count. It’s about creating deeper ‘emotional’ bonds between your organisation and people. Bonds that mean people will give more of their time, money and support.